The Conspiracy of Average

We live in an age of conspiracies The questions surrounding the JFK assassination, the moon landing and supposed government secrecy read more

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Is Your Company Ready for A Chief Customer Officer?

The Customer Experience Role: Not Just a Trend, But a Movement You might have noticed in the past year or

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February 2019 TORCHLIGHT

Walking the Walk When Putting Customers First   Some of the Savviest Businesses are adding a new Customer Experience Function

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